At TeeCaring, protecting the privacy and security of our customers’ personal information is one of our top priorities. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our store.

1. Information We Collect

We collect information directly from you, automatically through your device, and via third-party services to ensure a smooth shopping experience.

Personal Details Provided by You:
- Contact & Identifier Data: Full name, billing address, shipping address, email address, and telephone number.
- Payment Information: Payment card details, billing address, and transaction records (Note: All payment processing is securely handled by PCI-compliant third-party gateways; we never store full credit card numbers on our servers).
- Account & Support Data: Customer support inquiries, communication preferences, and order history.
Automated Data (Cookies & Tracking Technologies):
- Device Information: IP address, browser type, operating system, device identifiers, and time zone settings.
- Usage Data: Pages viewed, products searched, time spent on pages, referral URL, and clickstream behavior.

2. How We Use Your Information

We process your personal information based on lawful business purposes, including:

Order Fulfillment: Processing transactions, arranging shipping, sending order confirmations, and providing invoice details.
Customer Support: Communicating regarding orders, handling returns, and addressing inquiries or complaints.
Store Optimization: Improving website navigation, analyzing performance metrics, and preventing fraudulent activity.
Marketing Communications: Sending updates, promotional offers, and newsletter subscriptions (Only with your explicit consent, with an option to opt-out anytime).

3. Sharing & Disclosure of Personal Data

We do not sell, rent, or trade your personal information. We only share necessary data with trusted service providers who help us operate our business:

E-Commerce & Payment Providers: Platforms processing transactions securely under standard encryption protocols.
Fulfillment & Courier Services: Postal and delivery carriers required to dispatch your orders to your destination.
Legal Compliance: When required by law, subpoena, or government requests to protect our rights, safety, or legal obligations.

4. Cookies & Web Analytics

We use essential and functional cookies to remember your shopping cart items and improve browsing functionality.

Essential Cookies: Necessary for the website to function properly (e.g., checkout process).
Analytics Cookies: Help us understand user interaction patterns to improve site user experience.

You can control or disable cookie settings directly through your browser preferences.

5. Data Security & Retention

Security: We enforce industry-standard security measures, including SSL encryption during checkout, to protect your personal details against unauthorized access or disclosure.
Retention: We retain personal information only for as long as necessary to fulfill the operational purposes for which it was collected or to comply with applicable tax and legal obligations.

6. Your Rights & Choices

Depending on your jurisdiction, you hold specific rights regarding your personal information:

Access & Rectification: Request a copy of the personal data we hold about you or request corrections to inaccurate information.
Deletion: Request the permanent erasure of your personal data, subject to legal retention obligations.
Opt-Out: Unsubscribe from promotional marketing emails at any time by clicking the “Unsubscribe” link at the bottom of our messages.

7. Third-Party Web Links

Our website may contain links to external third-party sites. TeeCaring is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any site you visit.

8. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in legal, technical, or operational requirements. Any updates will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us directly:

Contact Name: Ralph Weatherholtz

Brand: TeeCaring

Address: 38055 Long Ln, Lovettsville, VA 20180

Email: [email protected]

Phone: (228) 372-5784

Hours: Monday–Friday: 9:00 AM – 5:00 PM (EST)

Website: https://teecaring.com/